Emotional Intelligence

There are always those brilliant in the workplace, the ones who inspire others and seem to provide the momentum for the entire team. What makes great leaders truly extraordinary is not necessarily their IQ, but their EQ: their emotional intelligence. Developing an awareness of emotions means being able to make good emotional decisions, and how to manage emotions in the workplace, which gives everyone a boost!

SACA’s one-day course about emotional intelligence course teaches essential EQ skills to students, who learn the connections between physical and emotional health; the range of emotions, and how to manage them; how to validate emotion in others; and how to discuss emotions. Instructors receive all the tools needed to teach EQ. Activities, pre- and post-course assessments, and sessions plans are fully customizable to reflect the needs of the students, and ensure they gain a working knowledge of emotional intelligence. A recommended reading list will also provide the titles of some of the best books on emotional intelligence for those who wish to continue learning about EQ. As part of an enriched blended learning solution, SACA’s emotional intelligence courseware is available in an eLearning format.

How you will benefit:

  • Understand what emotional intelligence means
  • Recognize how our emotional health and physical health are related
  • Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
  • Understand the different emotions and how to manage them
  • Create a personal vision statement
  • Understand the difference between optimism and pessimism
  • Validate emotions in others